Frequently Asked Questions

We are answering most frequent questions. No worries if you not find exact one. You can find out more by searching or continuing clicking button below or directly contact our support.

Our support team is available Monday to Saturday, 09 AM – 6 PM IST

You can reach us via: Email: dentifyindia@gmail.com Phone: +91 9825234711 Live Chat: Available during business hours (WhatsApp - +91 9974186546)

Yes! For bulk orders, we provide special pricing and customized deals at our discretion. Contact us for more details.

Contact our support team immediately with clear images of the product and packaging, and we will assist you in resolving the issue.

Refunds are processed within 7-10 business days after the returned product is inspected and approved.

Yes, returns are accepted within 7 days of delivery for damaged, defective, or incorrect products. Items must be unused and in their original packaging.

Yes, all purchases come with a valid GST invoice that can be used for tax purposes.

Each product page includes detailed descriptions, specifications, and usage guidelines. If you need assistance, feel free to contact our support team.

Absolutely! We only source authentic, branded dental products from reputed manufacturers and suppliers with whom we have long-standing relationships of many years.

We deliver across 6000+ locations in India, including major cities, towns and remote areas in India.

Yes, once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.

Yes, we offer free shipping on orders above ₹3,000. For orders below this amount, a nominal shipping fee applies.

Orders are typically processed within 24-48 hours and delivered within 3-7 business days, depending on your location.

Order modifications or cancellations are only possible before the order is dispatched. Please contact our support team immediately for assistance.

We accept credit/debit cards (Visa, MasterCard, RuPay), UPI, Net Banking, and EMI options through secure payment gateways.

Simply browse through our product catalog, add the items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Our platform is designed for dentists, periodontists, paediatric dentists, Orthodontists, oral surgeons, dental clinics, and hospitals. We do not sell directly to patients or individuals.

Dentify India is a trusted distributor of high-quality dental products, instruments, and equipment with over 30 years of experience in the industry. We now offer a seamless online shopping experience for dental professionals across India.

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