At Dentify India, we aim to provide a hassle-free refund experience, ensuring fairness and transparency throughout the process.

• Inspection & Approval: Refunds are initiated only after a successful inspection of the returned products. Items must be unused, in their original condition, and returned with all original packaging and tags intact.

• Refund Timeline: Once the return is approved, the refund amount will be credited to your original payment method within 7–10 business days, depending on your bank or payment provider.

• Non-Refundable Items: Please note that certain items are non-refundable, including but not limited to:

  • Consumable products (e.g., opened oral care items)

  • Customized or personalized orders

• Shipping Charges: Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged product sent).

By placing an order with us, you acknowledge and agree to the terms outlined in this refund policy.